Making ICT Easy

Top Ten: #5 - Subscribe, don't buy


Cut costs while preserving service quality using Software as a Service.

Access best practice IT service desk and management tools and processes to improve your infrastructure reliability and boost service levels – while actually reducing overall ICT service management costs.

Using Integral Axon's BMC Remedy ITSM Software as a Service (SaaS) solution, local organisations have pulled ITIL 'out of the box' to improve service by securely and seamlessly linking incident, problem, change, service level and configuration management.

By eliminating the need for expensive infrastructure, licensing or administration, organisations have slashed costs 10-20 percent without capital investment and while improving system quality and performance. 

If you're looking for the best way to manage your IT operational services, Integral Axon's BMC Remedy ITSM SaaS solution is the way forward.

Case Study Download:
Integral Axon's BMC Remedy ITSM SaaS solution for Hamilton City Council PDF

Integral Axon's Service Management capabilities
Integral Axon's full suite of infrastructure managed services span ITIL-compliant service desk and incident, problem, change, capacity and availability management, asset and PC/notebook management, procurement and lifecycle management.

Integral Axon offers unprecedented flexibility in delivering infrastructure managed services. We can blend with your teams as a full outsourced service depending on your business needs. We offer New Zealand's first BMC ITSM 7 service desk for incident, problem and change management, and BMC's Performance Manager for availability and capacity management. All are available for use by internal teams via our software as a service platform.

Find out more
For more information about Integral Axon's BMC Remedy ITSM SaaS solution, or our Service Management capabilities: Visit the Service Management solutions page

Contact us, or Call 0800 806090


Knowledge transfer at heart of Polytechnic transformation

Knowledge transfer at heart of Polytechnic transformation

When Otago Polytechnic decided to make a complete operating environment shift from Novell to Microsoft, it needed a project partner that could effect a knowledge transfer so deep it would leave the Polytechnic self sufficient in supporting its new environment internally.

Small investment equals substantial savings for Kordia

Small investment equals substantial savings for Kordia

A Microsoft Office Communications Server (OCS) deployment at Kordia won Integral Axon a Microsoft Partner Award for Best Unified Communications Solution.

TOWER: 80% less downtime using Integral Axon’s remote monitoring service

TOWER: 80% less downtime using Integral Axon’s remote monitoring service

Financial services company TOWER has reduced downtime incidents across its 200 virtual servers by 80% using Integral Axon Performance Manager – Integral Axon’s sophisticated remote monitoring service. The service allows TOWER to predict – and fix – potential problems before they occur.

Faster, better, cheaper: Axonline delivers the goods for Beca

Faster, better, cheaper: Axonline delivers the goods for Beca

Integral Axon has gone live with its new market-leading online procurement service at Beca, an international professional services consultancy employing more than 2000 people across the globe.

Buying an outcome, not another IT system

Buying an outcome, not another IT system

Workbridge used Integral Axon’s market-leading Virtual Data Centre to achieve rapid provisioning of a core services disaster recovery solution...

Better support, more compatibility

Better support, more compatibility

Integral Axon has enabled the Medical Assurance Society to automate and centralise management of its network, making the organisation more compatible with the systems of its members while saving time and controlling IT costs.

Managing and leveraging unstructured data 'invaluable' for national law firm

Managing and leveraging unstructured data 'invaluable' for national law firm

Integral Axon's enterprise content management project at Simpson Grierson has resulted in 11,000 emails every week being filed into the customer's new Interwoven system.

Software as a Service

Software as a Service

Integral Axon has launched the first software as a service offering of BMC's Remedy ITSM 7 Service Management suite, offering Remedy ITSM as a fully hosted 'software as a service' solution delivered via secure web or VPN connection from Integral Axon's Class A datacentre facility.

Cost control over the SAN lifecycle

Cost control over the SAN lifecycle

When Christchurch Polytechnic moved to purchase a new SAN, it knew from experience that ongoing service and maintenance charges could devour any so called 'discounts' on the initial purchase price.

Consistent High Performance

Consistent High Performance

Integral Axon drives down costs at BMW New Zealand

Axonline Solutions

Axonline Solutions

ICT continues to evolve with a mix of 'on premise' and 'cloud based' solutions. In this high pressure climate, Integral Axon is well positioned to help customers adopt new technology.